In many European regions (e.g. Emilia Romagna, Basque, Mazovia), SMEs are part of intense customer-supplier networks. These companies survive, only, because of the excellent skills of their employees and the extreme flexibility of their processes. Co-ordination mechanisms are poor, and the extremely lean organisations do not allow for any substantial IT overhead. SCM tools are too complex, expensive and personnel-intensive for these enterprises. Mechanisms like "virtual market places" do not help, because they assume some standardisation of products and select partners based on price and delivery time. This is not suitable for a co-operation based on skills and expertise. The goal of SPIDER-WIN is to achieve efficient, simple and context-aware SME co-operation with low-level local software requirements and adapted to the typical availability and
quality of resource data in very small enterprises, focussed on the exchange of order status changes. SPIDER-WIN follows the IST 18.104.22.168 objective to develop IC technology to support process integration and sharing of resources among small companies and their customers. Companies will be enabled to integrate their processes and establish more effective partnerships. As a value added service, an ASP platform will be developed which allows context-aware handling of orders and resource requests.The approach includes three field studies in different European regions, providing the potentially available data as well as the related quantified effort and economical benefits. Existing enterprise modelling tools and methodologies will be adapted to efficiently grasp the information from companies which are very small, informally organised, and maintain extremely fuzzy data, only. Mechanisms and algorithms will be worked out, which (a) identify profit potentials within the networked partners, (b) improve production planning reliability by efficiently connecting and evaluating the fuzzy data available from suppliers and setting up suitable alarm mechanisms and (c) give draft estimates of possible delivery horizons immediately, i.e. without any interaction of the small company's owner in person. ASP technologies will provide these methods in small-companies' environments, with low-rate modem lines, simple IT competence and extremely low IT budgets.